Which is your favourite bag :)

FAQs

1. Are the bags & dresses authentic?

Answer: YES! we purchase and own all our bags and only buy 100% authentic and genuine designer items! We do not hire "on consignment" (other peoples bags) This enables us to guarantee the authenticity. 

2. How do I return the bag/dress?

Answer: Your bag/dress will come with a pre-paid self addressed return express post satchel, all you need to do is put the bag in the satchel and drop off to your nearest Australia Post!

3. Can I have a custom hire period? for example if i'm going on a holiday

Answer: Yes you can! please email us at: hire@rubysluxurycolleciton.com.au to arrange and get a custom quote for this

4. Where do you ship to?

Answer: We ship Australia Wide via Australia Post with express post to ensure you get your bag/outfit on time! 

4. Are postage costs included in the hire price?

Answer: YES! no added costs at checkout, what you see advertised on the bag or dress is all you will pay on checkout!